Had to close early because we got rained out. Was told my customers could do a date change but recently told that they couldn’t if it was within 1 day of date they were going, only if they called you...
I've gotten this from a few EOs who expressed being interested in charging their customers for needing to transfer tickets or rescheduling. Main use case is for like a workshop or a similar event...
Please make it so that I can edit the cart total in Admin mode, especially when sending an invoice. Sometimes I quote a private party for a flat rate vs per ticket price, and it would be nice to be...
Please add an option where you can add multiple email variations for the ticket email sent to Guests. For instance, I want a different email sent to guests when they purchase a VIP ticket vs a...
Would love a way for event organizers to see emails they have sent out to ticket purchasers using the "Email Attendees" form.
(This would be helpful for the Passage team as well, if we could see...
I would love the option to display a running balance of the head count that is in the virtual queue. The way we operate we can only run so many people per truck and if they are in line but wanting...
Looking for improvements to the Ticket and Transaction reports:
1) Add a filter for Venue
2) Add an option to multi-select events from the dropdown (right now, you can only run a report for 1 event...
It’s time-consuming to export users from Passage and import them into Constant Contact. It would be great to email customers directly within Passage — sending updates, promotions, or thank-yous...
One of the custom questions I have is "How did you hear about us?" with a dropdown for them to select.... I would love to be able to run a report and easily see what their responses are.... and have...
We have 2 attractions with Special Events.
We also have a Restaurant & Bar.
When guests purchase a Tour ticket, I'd like to add a Dinner Upsell, but there are too many days and times. I'd like...